- Return must be logged within 14 days of item being delivered
- The item is in a re-sellable condition
- The item being returned qualifies for return
- The item is in its original packaging, with labels attached
Criteria to return an item:
Not what you ordered?
If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge.
Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return (or refund you if that is your preference).