FAQ

First, check that the account you are logged into is the same account that the promo code was sent to.

Please note the following:

You may only apply one promo code per checkout.
If we are running a special on the website where a discount is automatically applied and you try to redeem a promo code as well, the system will automatically apply the promotion of greater value/benefit to you.
You can also check the terms and conditions of the promotion you’re trying to apply to see if anything of the following applies to your code:
Brand exclusions: Sometimes certain brands are excluded from a promotion.
Minimum spend: Some vouchers or promotions require a minimum spend in order to be redeemed.
Expiry date: Check the expiry date of the promotion to ensure your code is still valid.

We’ll email you whenever the status of your order changes.

You can also track your order at any time by navigating to My Orders (under the My Account section of our website).

Here you’ll see a history of your purchases, estimated shipping times and the current status of pending orders.

You may have the option to collect your order at a Great Tennis.
Just please first arrange it with us: lizelle@gr8tennis.co.za